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Refund Policy

 

The Law Library at the URL www.tllindia.com (“TLL Website”) is a platform that offers for purchase, licenses to annotated templates, checklists, and other resources (“Licensed Content”) for use by legal practitioners, within the framework of the authorised practice of law in India. The TLL Website is operated and managed by TLL The Law Library Private Limited (“TLL”). TLL has its registered office at 716, Tulsiani Chambers, 212, Free Press Journal Road, Nariman Point, Mumbai - 400021, Maharashtra, India.

 

Upon accessing the TLL Website and prior to purchasing, downloading and/or using the Licensed Content you must carefully read, understand, and accept these terms of use, the refund policy, privacy policy, and any other terms published by TLL which are collectively referred to as “Terms”. These Terms govern your use of the TLL Website, the Licensed Content, and form a contract between TLL and you.

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Refunds

At The Law Library, we strive to provide high-quality legal resources that meet the needs of our users. However, due to the nature of digital downloads, we do not offer refunds once a purchase is complete.

 

We encourage you to carefully review the template descriptions, preview the documents if available, and make use of any customer support resources before making a purchase. If you encounter any issues with your download or have questions about our products, please contact our customer support team. We are committed to assisting you and ensuring your satisfaction with our services.

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Grievance Redressal

You may address grievances to legal@tllindia.com. TLL is available to address grievances between 11:00 A.M. and 5:00 P.M IST from Monday to Friday except for public holidays.

 

TLL will endeavor to address your grievances within a period of 72 hours (excluding intervening non-working days) from the receipt of your email.

 

Grievance officer: Pranay Mangharam

 

Effective Date

The Terms and any amendments thereto will be effective from the date the Terms were last published.

 

These Terms and Conditions were last published on 15th June 2024

Version: 1

 
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Disclaimer

The Law Library ("TLL") provides support resources, including templates, checklists, analyses, and guides (collectively, "Licensed Content"), for legal professionals. These tools are designed to enhance the efficiency and effectiveness of legal practices and are intended for use as reference materials within the confines of legal practice regulations. The Licensed Content is provided "as is" without warranty of any kind, express or implied. We urge legal practitioners to customize the materials to suit specific professional contexts. Please note that nothing on this website, including any downloadable content, constitutes legal advice. Non-professionals are cautioned against using the Licensed Content as-is, as it is not intended to substitute the expertise of a qualified legal practitioner. TLL claims no liability for any decisions made based on these resources. Usage of this site is subject to these terms and TLL's Terms of Use, and your continued use confirms acceptance of all terms as modified from time to time. All content is protected by copyright and intended solely for the personal use of registered users under the laws governing this website, which are enforced according to the Terms of Use.

© 2024 TLL The Law Library Private Limited. All rights, other than rights specifically granted are reserved.

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